Future-Proof Your CX Strategy Insights, AI & Beyond!

Ron Salazar
Apr 9, 2024
1 min read

Updated: Dec 13, 2024

Prepare to revolutionize your approach to customer experience in this fireside chat between two subject matter experts. We'll guide you through the latest trends and future technologies shaping CX landscapes, including invaluable insights into the power of AI. Stay ahead of competitors by mastering emerging technologies and transforming customer interactions like never before. Secure your spot now for this exclusive opportunity to stay at the forefront of CX innovation!

Key takeaways:

Gain insights into the latest trends shaping the future of customer experience.
Discover how AI can either streamline your operations and/or achieve substantial ROI of 45%.
Learn actionable steps to stay ahead of the competition and transform your customer experiences.
Hear about potential implementation challenges to prevent your projects from going over budget or delayed.

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About the Author

Ron Salazar Founder & CEO, MR2 Solutions | Creator of TBaaS™ | Founder, CTL Network

Ron Salazar is a technology executive and strategic advisor with over 20 years of experience leading digital transformation across multiple industries. He is the founder of MR2 Solutions and the CTL Network, where his work focuses on elevating IT leadership by helping organizations make clear, informed, and forward-thinking technology decisions amid rising complexity, cost pressures, and cyber risk.

To address the bias and fragmentation common in technology decision-making, Ron created Technology Brokerage-as-a-Service (TBaaS™) - a vendor-neutral framework designed to simplify IT strategy across cloud, cybersecurity, AI, communications, and infrastructure modernization. Under his leadership, MR2 Solutions has grown into an ecosystem of 400+ technology providers and advisors, while the CTL Network brings together CIOs, CTOs, CISOs, and senior IT leaders to collaborate, learn, and lead with confidence.

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