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Writer's pictureRon Salazar

Beyond Products: Unlocking Digital Agility with Managed Services and TBaaS



In the wake of COVID-19, businesses across the globe have recognized the urgent need to evolve. The seismic shifts in product creation, service delivery, and customer expectations have rendered old business models obsolete, catapulting digital transformation from a strategic option to a survival necessity.


For many organizations, this journey towards digital reinvention is fraught with challenges, from aligning the entire organization with a digital-first vision to navigating the intricate landscape of technology acquisition.


The Dilemma: Product-Driven IT Strategy vs. Managed Service


Traditionally, companies have leaned towards a product-driven IT strategy, focusing on acquiring specific technology solutions to meet immediate needs. However, the post-pandemic world demands a more agile, integrated approach. Here, the contrast with a managed service model, especially Technology Brokerage-as-a-Service (TBaaS), becomes starkly evident.


Pivoting to a Managed Service Model


Unlike a product-centric view that often leads to siloed solutions and operational inefficiencies, managed services, particularly TBaaS, offer a holistic, outcome-oriented strategy. TBaaS transcends traditional limitations by providing:


  • Strategic Advisory: Moving beyond the confines of specific products, TBaaS advisors offer insights across multiple domains, fostering an environment where digital strategies can thrive across the entire organization.

  • Global Talent Access: TBaaS bridges the talent gap, connecting organizations with a global pool of experts necessary for driving forward digital initiatives.

  • Cost and Risk Management: In a world where technology investments can quickly become obsolete, TBaaS offers a cost-effective, risk-managed pathway to digital transformation, ensuring resources are allocated effectively.

Why Managed Services Triumph


The shift towards managed services, and TBaaS in particular, marks a significant departure from product-driven strategies. This model recognizes the complex, interconnected nature of today's digital challenges and provides a comprehensive framework for addressing them. TBaaS stands out by offering:


  • Agility and Flexibility: Unlike static product purchases, TBaaS enables organizations to adapt to new technologies and market demands rapidly.

  • Holistic Solutions: TBaaS advisors look at the organization's broader objectives, ensuring technology investments drive toward overall goals rather than isolated departmental needs.

  • Streamlined Procurement: By centralizing the evaluation and procurement processes, TBaaS eliminates the inefficiencies of traditional RFI/RFP methods, speeding up the transformation journey.



MR2 Solutions: Leading the Charge in TBaaS


MR2 Solutions exemplifies the value of transitioning to a TBaaS model. With its comprehensive approach to digital transformation, MR2 Solutions helps organizations not just survive but thrive in the new digital era. By leveraging TBaaS, MR2 Solutions ensures that businesses can:

  • Access cross-domain expertise and global talent pools efficiently.

  • Implement transformation strategies that are both innovative and aligned with business objectives.

  • Manage risk and optimize costs, ensuring that investments in digital technology yield tangible, long-term benefits.

A Call to Evolve


The contrast between product-driven IT strategies and managed services like TBaaS is not just about technology procurement; it's about how organizations envision their future in a rapidly changing world.


TBaaS offers a dynamic, integrated approach essential for any business aiming to navigate the complexities of digital transformation successfully. In partnering with a provider like MR2 Solutions, companies gain more than just a service; they embark on a strategic journey towards a more agile, innovative, and competitive future.

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