Technology is no longer just a support function—it drives business decisions, efficiency, and growth. As companies rely more on IT, the demand for skilled leaders grows.
Many professionals start in technical roles, but at some point, they face a big question: Should I stay technical or step into leadership?
Craig Richardville, a respected healthcare IT executive and former CIO of Intermountain Healthcare has spent years guiding organizations through digital changes. His experience in AI, cybersecurity, telehealth, and data analytics offers valuable lessons for those aiming for leadership.
In this article, we will explore the steps to take to move into IT leadership, the challenges leaders face, and the key skills needed to succeed. We will also look at future trends in technology and how IT professionals can prepare for the changes ahead.
How to Move from a Tech Role to an IT Leadership Position
Most IT leaders begin as technical experts. Some start with coding, system management, or network security. They enjoy solving problems and working with data. But at some point, they realize that technology is just one part of the bigger picture.
To move up, you need to understand how technology helps a company grow. In healthcare, for example, IT leaders don't just manage systems. They help improve patient care, cut costs, and make hospitals run more efficiently.
Steps to Achieve IT Leadership
Learn the Business Side – Technology supports business goals. Learn how finances, operations, and strategy work so you can make informed decisions.
Take on Bigger Projects – Get involved in projects that go beyond IT, like improving workflows, managing budgets, or leading a team.
Find a Mentor – Many successful leaders credit mentors for helping them grow. Learn from someone who has been in the role you want.
Build Strong Communication Skills – IT leaders must explain complex ideas simply. Whether talking to executives or employees, clear communication is key.
Think Beyond Technology – Technology is a tool, not the goal. Focus on how IT can improve efficiency, solve problems, and help the company succeed.
Why IT Leadership Matters
In healthcare and many other industries, IT leaders play a huge role. They don't just maintain systems; they help organizations make smarter decisions. So, to move into leadership, start thinking beyond just tech.
Learn how IT connects to business goals, tackle new challenges, and build relationships with decision-makers. That's how you turn a tech job into a leadership career.
What Are the Biggest Challenges in IT Leadership?
Challenges in leadership often bring new experiences. Having a mentor or trusted partner helps leaders make better decisions. A mentor offers guidance, shares insights, and helps avoid common mistakes.
Many successful leaders credit their mentors for shaping their careers. Learning from those who have already faced similar challenges saves time and prevents costly errors.
Building strong relationships with colleagues and business partners is also important. A trusted network provides valuable advice and support. The more connections a leader builds, the easier it becomes to tackle challenges.
IT Leadership Means Helping Others Grow
Great leaders don't just focus on their success but help others grow. Supporting employees, giving them new opportunities, and helping them build their skills leads to a stronger team.
A great example is John Martinez, a field technician at SCL Health. Leadership recognized his potential and gave him an opportunity in cybersecurity. He worked hard, learned quickly, and eventually joined the Department of Homeland Security.
He later won the "Rookie of the Year" award and thanked his mentor for believing in him. Stories like this show that leadership is not just about personal achievements but about lifting others up.
Skills Required for IT Leadership
Build Strong Networks – Connect with industry peers to learn from their experiences.
Treat Business Partners with Respect – Strong vendor relationships lead to better teamwork and success.
Lead with Integrity, Trust, and Empathy – A good leader is honest, dependable, and cares about their team.
Help Others Adapt to Change – Technology evolves quickly. Leaders must introduce changes in a way that supports employees.
Leadership is not just about managing technology. It's about guiding people, making smart decisions, and creating an environment where both employees and technology thrive.
What Lessons Shape Strong IT Leadership?
Most leaders wouldn't change their journey. Challenges and setbacks teach valuable lessons. Without them, they wouldn't be who they are today. However, with experience, leaders learn to handle situations more patiently and wisely.
New leaders often feel pressure to act fast. While some situations require quick decisions, others benefit from careful thought. Taking time to listen to different perspectives leads to better outcomes.
A helpful principle is "seek first to understand, then be understood." Rushing into decisions without fully understanding the issue can create more problems.
Strong leaders build trust by listening. They take time to understand problems from different angles before choosing a path forward. This approach strengthens teams and improves results.
Key Lessons for IT Leadership
Respond, Don't React – Not every issue needs an immediate response. Thoughtful decisions prevent costly mistakes.
Listen to Others – Different perspectives lead to better solutions. A diverse team strengthens decision-making.
Adapt with Patience – Change takes time. Rushing into solutions can cause more issues than they fix.
Help Others Grow – Leadership isn't just about personal success. Supporting others builds a stronger team.
How to Start a Career in IT
Not every IT job requires a degree. Certifications provide a strong foundation in cybersecurity, data analytics, and artificial intelligence. They are faster and more affordable than traditional degrees.
For those unsure of their path, shadowing professionals can help. Spending a day with an IT expert gives a real sense of the job. Many companies support employees who want to shift to IT.
Starting an IT career takes commitment. Investing at least three years in a role before moving on is best. Every experience builds valuable skills that help in the long run. Learning, patience, and the right opportunities lead to lasting success.
Where Is Technology Headed in the Next Few Years for IT Leadership?
Technology keeps moving forward, shaping how we live and work. While no one can predict the future exactly, some trends stand out. The next big changes will focus on stronger computing power, smarter data use, and better user experiences.
More Computing Power, Smarter Data
Data drives modern technology. The better the data, the more useful the insights. Many industries, including healthcare, banking, and retail, use advanced computing to make better decisions.
One key trend is real-time data processing. Wearable devices track health, stores monitor buying habits, and banks analyze transactions instantly. Businesses will continue using data to offer more personalized services and improve efficiency.
A Shift Toward Personalized Experiences
Industries are moving away from in-person services. Instead, they focus on making technology easier and more convenient.
Healthcare – Apps and wearables will help people manage their health without visiting a doctor's office.
Retail – Online shopping will become even smoother, letting customers buy anytime without extra steps.
Banking – More secure and instant online transactions will reduce the need for branch visits.
Companies that provide simple, user-friendly services will stand out. Those that don't adapt may struggle to keep up.
IT Leadership and the Future of Healthcare Technology
Healthcare will shift toward prevention instead of just treating illnesses. More people will use technology to monitor their health, reducing medical costs.
However, financial and policy changes must support the shift for this to work. The next few years will bring major advancements.
Industries that invest in better computing power, real-time data, and user-friendly services will lead the way.
Conclusion
IT leadership is more than managing systems. It's about making smart business decisions, guiding teams, and helping others grow. Strong leaders build trust, communicate clearly, and support their teams through challenges.
No career path is perfect. Every leader faces setbacks, but those experiences teach valuable lessons. Learning from mistakes, seeking advice, and listening to different viewpoints help leaders make better choices.
Technology will keep changing, bringing new opportunities and challenges. Businesses focusing on better computing power, real-time data, and user-friendly experiences will stay ahead. Healthcare, retail, and banking are already shifting toward digital services.
If you want to move into IT leadership, start thinking beyond technology. Learn how IT supports business goals, take on bigger projects, and build strong relationships.
FAQs
What experience do I need for an IT leadership position?
You need technical expertise, business knowledge, and leadership experience. Managing teams and handling projects helps.
Is a degree required for an IT leadership position?
A degree in IT, business, or management can help, but hands-on experience and leadership skills matter more.
Do I need an MBA to become an IT leader?
An MBA is useful but not required. Many IT leaders gain business skills through experience, mentorship, and courses.
How long does it take to move into an IT leadership position?
It depends on your career path. Most IT professionals take 7-15 years to gain the skills needed.
What industries have the most IT leadership opportunities?
Healthcare, finance, retail, government, and tech companies need IT leaders to manage growth and security.
How can I gain leadership skills while in a technical role?
Take on projects that involve teamwork, problem-solving, and decision-making. Volunteer for leadership tasks when possible.
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