
Privacy Policy
​​​Effective Date: July 15, 2025 Last Updated: August 18, 2025
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At MR2 Solutions (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us through our website, products, services, or any other means of communication.
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1. Information We Collect​
We may collect personal and non-personal information in the following ways:
Personal Information:
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Full name
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Company name and title
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Email address and phone number
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Business address
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Any other information you voluntarily provide (e.g., during consultations, demo requests, or event registration)
Non-Personal Information:
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Browser type and version
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Device type and operating system
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Pages visited, time spent, and interactions with our website
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IP address and geolocation data
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2. How We Use Your Information
We may use the information we collect to:
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Provide, operate, and improve our services (e.g., TBaaS evaluations, advisory sessions)
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Respond to inquiries and support requests
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Send marketing or informational content (if opted in)
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Schedule consultations or events
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Process contracts, invoices, or agreements
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Comply with legal and regulatory obligations
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3. Information Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with:
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Technology partners and vendors (only with your consent or as needed for solution evaluations)
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Third-party service providers that help us operate our business (e.g., CRM, email platforms)
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Regulatory authorities or law enforcement, if required by law or to protect our legal rights
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4. Data Security
We implement appropriate security measures to protect your personal information. This includes encryption, access controls, and secure data storage. However, no system is 100% secure, and we cannot guarantee absolute protection.
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5. Your Rights and Choices
You have the right to:
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Request access to your personal data
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Correct or update your information
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Opt out of marketing communications
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Request deletion of your personal data (subject to certain conditions)
To exercise any of these rights, please contact us at info@mr2solutions.com.
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6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and improve performance. You can control cookie settings through your browser preferences.
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7. Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting any personal information.
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8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
MR2 Solutions
Address: 400 Spectrum Center Drive, Suite 1900, Irvine Ca 92618
Email: info@mr2solutions.com
Phone: 949-474-4495
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SMS Privacy Policy
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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Effective Date: August 18, 2025
Last Updated: August 18, 2025
Applies to: SMS communications sent via Zoom or other 10DLC-compliant messaging platforms
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1. Your Privacy Matters
​At MR2 Solutions, we are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS messages from us via Zoom or other 10DLC-approved platforms.
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2. Information We Collect
When you opt in to receive SMS communications, we may collect:
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Your name
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Your mobile phone number
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Consent records and communication preferences
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Message content (if applicable)
We do not share or sell your mobile information with third parties, affiliates, or partners for marketing or promotional purposes.
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3. How We Use SMS Communications
We use SMS to:
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Send appointment reminders or meeting links
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Deliver service or product updates
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Confirm registrations or transactions
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Share critical alerts or support communications
Messages are only sent to users who have explicitly opted in.
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4. Message Frequency and Fees
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Message frequency may vary based on your interaction.
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Standard message and data rates may apply, depending on your carrier.
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You can opt out anytime by replying STOP. To get help, reply HELP.
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5. Opt-In & Consent (10DLC Compliance)
In accordance with 10DLC requirements:
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We obtain explicit consent before sending SMS.
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Consent is captured via online forms, in-app opt-ins, or verbal agreement when appropriate.
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No messages are sent without prior opt-in authorization.
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6. Data Retention & Security
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We retain consent logs and messaging history as required for compliance.
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Your data is stored securely using encryption and limited-access protocols.
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Zoom and associated messaging providers are vetted for compliance with data protection and carrier standards.
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7. Your Choices & Rights
You have the right to:
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Access or request deletion of your SMS consent data
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Change your messaging preferences
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Withdraw consent by replying STOP or contacting us at: info@mr2solutions.com
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8. Contact Us
If you have questions about this policy or your data, contact us at: info@mr2solutions.com
(949)-474-4495