MR2 Webinar - Spotlighting NICE CXOne

Ron Salazar
Mar 29, 2024
1 min read

Updated: Jan 12

Trusted by organizations such as Union Bank, Toyota, Valvoline & Visa. NICE CXone, the world’s #1 cloud customer experience platform is the most complete, easiest and most reliable solution for companies to achieve their customer experience goals. NICE CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence - all built on an Open Cloud Foundation.

“We view CXone as a ‘future-proofed’ investment. No matter how our business evolves, we’re confident CXone can support us”

- John Zurn; Senior Director, Global Reservations and Customer Care Radisson Hotel Group

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About the Author

Ron Salazar Founder & CEO, MR2 Solutions | Creator of TBaaS™ | Founder, CTL Network

Ron Salazar is a technology executive and strategic advisor with over 20 years of experience leading digital transformation across multiple industries. He is the founder of MR2 Solutions and the CTL Network, where his work focuses on elevating IT leadership by helping organizations make clear, informed, and forward-thinking technology decisions amid rising complexity, cost pressures, and cyber risk.

To address the bias and fragmentation common in technology decision-making, Ron created Technology Brokerage-as-a-Service (TBaaS™) - a vendor-neutral framework designed to simplify IT strategy across cloud, cybersecurity, AI, communications, and infrastructure modernization. Under his leadership, MR2 Solutions has grown into an ecosystem of 400+ technology providers and advisors, while the CTL Network brings together CIOs, CTOs, CISOs, and senior IT leaders to collaborate, learn, and lead with confidence.

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